Summary

Experience

1. TriNetX

   1. Cybersecurity Analyst

      Current

      Security operations and GRC engineering.

      • Endpoint detection triage and response using CrowdStrike Falcon.
      • Secure web access and zero trust access policy with Zscaler.
      • GRC engineering with TrustCloud: mapping controls, collecting compliance evidence and supporting audit readiness.

2. KabaFusion

   1. Network Field Technician I

      Earned promotion from IT Support Specialist I through technical performance.

      • Diagnosed and resolved complex connectivity issues and outages, minimizing downtime.
      • Configured and deployed firewalls, switches, access points and servers.
      • Designed and implemented WAN and LAN networks, including VLANs, DHCP and DNS.
      • Defined and maintained firewall rules across multiple sites for security and compliance.

   2. IT Support Specialist I

      • Provided end-user support across a wide range of issues.
      • Selected to support high-profile executive meetings; recognized for clear communication and professionalism.
      • Supported peripherals (printers, scanners, VoIP phones) and their connectivity.